Scam! Beware of any email from a company with alarming information that requires you to click a link in the email. This is a classic scam, a website is built to look so much like the legitimate one, you click on the link because you want to solve the problem immediately! Don't do it!
We've fallen for these twice ourselves, once my daughter clicked a link in an email she thought was from her college to reset her password to her online account. The hackers immediately began sending spam to other users in the system, and the college had to shut her out of the account until she could reset her account. She was lucky, the school was vigilant and aware of the scam and could take quick action, so she was back in business after a phone call to the school. She was in a Paris train station and taking an online summer class where missing a day of access to the class was like missing a weeks!
Another time, my husband who is very careful, clicked on a link from PayPal after reading a realistic email that a transaction he made recently hadn't gone through. After clicking the link and putting in his password, he immediately realized it was a mistake and went to the PayPal site to change the password, so no harm, no foul, but had he waited even an hour, bots could have done some serious financial damage to his account!
It's very easy when traveling to fall for an email scam because most times we are rushing around and seeing our communications on mobile devices where we have less time to check out their validity. The lesson for ALL of us is never never NEVER click on a link within an email to access an account that requires a password. Most legitimate businesses won't even send a link to your account in their emails! Go to your browser and enter the address for the legit company. Look at the address bar, make sure it has the "secure" lock and the correct address for the business. Only then do I feel safe to enter account and PW information.
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Your nephew is in Nepal and emails you that they've been hurt in an accident and need you to wire money immediately!